- Attention: People want to know that we notice what they face, what they are doing, and how what they are contributing matters, especially to us.
- Understanding: They want to know that we grasp how difficult, frustrating, and exhausting some tasks, responsibilities, and situations are, even if there are limits to what we can do immediately to lift the burden or resolve the situation.
- Support: When we genuinely offer our support - whether tangible, emotional, or symbolic – we can lighten the load, make the work more worthwhile, and leave people feeling appreciated.
- I know that you are working hard right now. Is there something I can do to help?
- I noticed how you worked through a difficult and challenging situation. I appreciate and admire the flexibility and creativity you demonstrated.
- I have an idea about how to address a challenge we face, but I would appreciate your insights and advice before a decision is made.
- I have noticed how your team seems to be pulling together despite the situation you face. Thank you for collaborating and continuing to search for the best answers.
- I appreciate the insight and commitment you demonstrate in response to the student behavior incidents we have faced recently. Thank you for the sensitivity and wisdom you have shown.