The Master Teacher Blog

The Master Teacher Blog
Providing you, the K-12 leader, with the help you need to lead with clarity, credibility, and confidence in the ever-evolving world of education.
When Easy Answers Are Scarce: Try These Leadership Practices

When Easy Answers Are Scarce: Try These Leadership Practices

Leadership is challenging and complex work. Easy answers and obvious solutions can be handled by almost anyone. However, when issues involve complexity, demand insight, and clear thinking, they are more likely to land in the laps of leaders. While we may have more experience than some, we do not have access to an endless supply of answers to difficult questions or solutions to every challenging problem.

Nevertheless, we can tap strategies and approaches that strengthen our thinking, help us to see options and alternatives that others may miss, and uncover solutions that otherwise might be overlooked. These leadership tools can help us to focus our thinking, flex our perspectives, and expand our search for promising options. Here are five experience-tested strategies to consider and apply when answers are not obvious and deeper thought and reflection are required.

Perspective taking.

The observation may seem obvious, but every complex situation, significant conflict, and negotiation has multiple sides and involves multiple perspectives. Unfortunately, we can become trapped in efforts to strengthen our position and improve our arguments rather than tapping the often more powerful and effective approach of understanding how the other party views the situation. More power and persuasion may make us feel better. Yet, grasping the perspective and understanding the emotional investment others bring to the circumstance can uncover options and areas of agreement that can lead to better and longer lasting solutions.

Slow looking.

Adapted from the art world, slow looking involves taking time to observe details that may not be immediately visible, stepping back to see a larger image, and shifting perspectives to observe from varying angles. We can use this approach when confronting complex situations, attempting to understand other’s intentions, and examining our reaction to what we are hearing or experiencing. When we slow down our thinking and focus on relationships, motivations, and interactions, we often can deepen our understanding and discover options and implications we might otherwise overlook.

Deep thinking.

Quick thinking has its place. However, finding answers to more difficult and complex problems requires time and focus. Discovering the best course of action is more likely to result from reflecting, examining, and questioning than seizing on the first option to surface. By setting aside time to delve beyond our immediate reactions, probe our initial emotions, and quiet our minds we can open ourselves to new insights, tap our creativity, expand our empathy, and discover novel ideas and uncover helpful options. While deep thinking requires some time commitment, it can be an effective time saver and solution generator if we practice it regularly. 

Structured reflection.

Replaying experiences and reviewing our thoughts and actions can support emotional release and generate self-justifications, but they are of little value unless they create greater clarity and lead to new insights and improved future actions. Fortunately, a simple reflection structure adapted from medical practice can provide a useful path that creates better understanding and leads to informed action. The process is driven by three questions. The first question is “What?” What happened? What did I think and feel? What else did I observe? The second question: “So what?” Probes for significance. What were the consequences? Why was the experience important? Is this something I need to correct or from which I need to learn? The final question is “What next?” This question invites action. What adjustments will we make in the future? Is there repair I need to make now? What learning will I apply when I have a similar experience in the future?

Brain breaks.

We know the value of having students take frequent breaks while engaging in challenging learning tasks. Even though active instruction or focused learning efforts cease, the brain continues to process, sequence, interpret, and store what students are learning. It happens that brain breaks are not just for young learners. When we attempt to take in large amounts of information, engage in complex problem solving, and sort through and seek the best options, taking brief breaks can give our brains time to absorb and organize information. A brief walk, stretch, or few moments of quiet time can make a significant difference in our mental processing and memory storage. Regular breaks can refresh our energy, but they can also improve our mental capacity.

Obviously, not every one of these thinking strategies apply to every problem or challenge we face. However, having access to an array of thinking approaches and strategies we can tap can give us useful options from which to choose. Also, these thinking tools are not just for leaders or confined to leadership challenges. They can be helpful when confronting almost any life circumstance that calls for more than preset processes and knee-jerk reactions.

How to Recapture Your Mental Energy with Deep Thinking

How to Recapture Your Mental Energy with Deep Thinking

We live in a world that values speed, seeks easy answers, and accepts superficial thinking. Too often, we find ourselves scanning, skimming, and scrolling rather than listening, reflecting, and contemplating. We can feel as though we are on a treadmill of see, react, and act, rather than observe, reflect, discover, choose, plan, and engage. The latter requires taking time to think deeply and act purposefully.

Thinking is our most valuable skill. It is what makes us uniquely human. Deep thinking offers benefits that are both intellectual and personal. Deep thinking ignites creativity, builds empathy and self-awareness, and strengthens decision-making. Deep thinking can result in new insights, novel ideas, and useful solutions. It can help us to break out of unproductive cycles of thought and behavior. Deep thinking rewards patience and renews energy and strengthens and lengthens our ability to focus.

Our world, unfortunately, too often encourages surface engagement rather than deep thinking. It prioritizes emotional reaction over reasoning, stimulation over stillness, efficiency over substance, and comfort over complexity. These are formidable forces that push against deliberate, patient, deep thinking.

Admittedly, deep thinking is not always easy. Deep thinking requires us to protect time to engage, it calls for focus and quieting our minds, and for allowing ourselves to be curious. Deep thinking is a skill and discipline. Deep thinking calls for us to slow down and stay with questions. It can be awkward at first, but with practice it becomes a reinforcing and rewarding experience.

So, what are some strategies we can employ to build our skill and practice deep thinking? Here are seven strategies to get started:

  • Set aside time specifically to think. As little as 10-15 minutes can be a good start. As we practice thinking, we can build toward longer thinking periods. However, we need quiet and to be free from screens, tasks, and other distractions.
  • Select a focus. We might consider a question that has been on our minds, a problem we are trying to solve, or an idea that needs further development.
  • Practice “slow looking.” We might consider an issue from different perspectives. How might someone else see the situation? Reflect on the “big picture” and follow by focusing on details. We can resist quick answers and stay with questions as long as we are able.
  • Be patient with complexity, ambiguity, and uncertainty. New insights and ideas often surface from what may not be clear and obvious. Being curious and allowing our thinking to explore possibilities can uncover important elements and options that otherwise would go unnoticed and ignored.
  • Make thinking a habit. Occasional periods of thinking can be useful, but making deep thinking a regular part of daily or weekly routines can lead to bigger breakthroughs, more and better ideas, and greater self-awareness and confidence.
  • Keep a thinking log. Make notes of ideas, possibilities, questions, and issues about which you want to think more deeply. Life moves quickly. We need to capture what we can as it happens so that we can reflect and consider options and implications with care and focus.
  • Write about your thinking. Writing can be a powerful tool to organize, explore, and memorialize our thinking. Keeping a journal might be useful. Even a blog—regardless of whether it is published—can be a helpful way to create purpose and value in your thinking.

Deep thinking asks us to prioritize our time, be curious, and practice courage. The benefits can be powerful as we discover new insights about ourselves, our work, and our world. We become more comfortable with uncertainty, more confident in our ability to understand and influence our environment, and more empathetic toward others in our lives.

The 5 Ingredient Recipe for Student Success

The 5 Ingredient Recipe for Student Success

As we turn the page to a new month and calendar year, now is a good time to step back and consider what lies ahead and what we want our students to achieve. How can we have the greatest impact on learning? Where might we make some changes? What holds the greatest potential to lift the learning performance of our students?

Of course, there are many options and possibilities to consider. However, there is a relatively short list of high impact actions we can take that can make an outsized difference. In fact, just five key elements can combine to accelerate student learning, build higher levels of achievement, and make learning more meaningful.

The good news is that each of these elements are within our control. But they need to become part of our relationship and engagement with students every day. We might think of these five elements as ingredients in a recipe for success in the second half of the year— and beyond.

Confidence in student potential

Students rarely perform at levels beyond what we believe they can. Students feel when we think that they can do better than they show and are quick to sense when we believe that they lack the potential to succeed. What we believe about our students matters—a lot. Multiple studies have shown that what teachers believe about the potential of their students can be a major predictor of their achievement. Now is a good time to revisit what we believe about our students’ potential for success and build our confidence on their behalf.

High expectations

Students typically rise to the level of our expectations. When we hold high expectations, students are more likely to strive to meet them. High expectations are a powerful way to communicate to students that we believe in their potential. On the other hand, having low expectations almost always results in low achievement. It is a message to students that we do not believe in their potential. Having high expectations that students may not quite meet is far preferable than low expectations that students can easily satisfy.

Timely support

Our belief in the potential of our students and holding high expectations for their learning are heavily dependent on students experiencing timely, useful support. Telling students that we believe in their potential and have high expectations holds little meaning and value if we are not present and ready to guide, coach, nudge, intervene, and teach when they need it.  

Relevant and purposeful learning

Confidence, expectations, and support have the greatest impact when what we ask students to learn seems relevant to their lives and purposeful enough to invest their time and energy. Of course, not everything we ask students to learn may seem immediately relevant or serve a purpose that is obvious to them. However, when we help students to see connections to what they already know and point out life applications where they exist, we can build credibility to carry through when connections and relevance are less immediate. Meanwhile, we can coach students to set and track learning goals. The presence of meaningful goals and the ability to see progress often can be a useful substitute for immediate life relevance.

Safe space to take learning risks

Learning that is challenging and worthwhile almost always involves mistakes and errors. We can encourage students to press at the edges of what they know and feel safe that making mistakes while learning will be accepted—even celebrated as evidence of new and challenging learning efforts. We also can encourage students to use what they learn to explore new questions and discover new learning on their own. The autonomy to explore new learning without fear of embarrassment and criticism when they fail can be a powerful learning motivator.

Of course, the impact of these elements is even greater when we form strong, positive relationships with our students, help them feel as though they fit in and belong, and they are valued beyond the grades and test scores they achieve.

Seven Subtle Ways Students Learn Our Perceptions of Their Potential

Seven Subtle Ways Students Learn Our Perceptions of Their Potential

What teachers believe about the commitment and capacity of students to learn is among the most powerful predictors of student success. All students do better when they believe their teachers are committed to their success and see them as having learning potential and being capable of succeeding. However, students who have a history of struggle and need more time and support to succeed are often even more sensitive to how they are seen by their teacherand the impact is even greater.

The starting point for finding success with students is to be convinced that they can learn and we have the capacity to make their success possible. When we are confident in and committed to the success of our students, we communicate this information in myriad ways, many of which we do not consciously choose. The same is true when we lack confidence in the potential of students.

Meanwhile, students are hyper attuned to the signals and signs that reveal what their teachers believe about and expect from them. Virtually every interaction is mined for meaning and may be internalized in ways that influence student behavior and commitment.

We do not want to believe that we tell students that we do not see them as having high potential or that they are not likely to succeed in our class. For the most part, we probably do not explicitly convey such a message. Yet, buried within interactions with students can be disheartening and damaging messages that get in the way of reaching all students. Here are seven common circumstances in which positive and negative messages often are sent.

Opportunities to contribute. Without care and attention, teachers can find themselves calling on students whom they believe are likely to have answers and will be quick to respond. Teachers may feel pressure to keep the lesson moving and favor efficiency over equitable opportunities to respond. Some students may be relieved not to be “put on the spot,” but they also feel a lack of confidence in their capability.

How much time students are given to respond. When teachers believe that a student can provide a valid response to a question, an insight, or useful thought, they tend to give them more time and encouragement than might be offered to a student not expected to have an answer or idea to contribute. Yet, with more time and support, students who may not often contribute may have something worthwhile to offer. Students who might struggle or need more time may feel relieved to be “let off the hook,” but they also are likely see it as a message about their potential.  

Nonverbal behavior during interactions. When students who are assumed to be capable learners have a comment or question, they are more likely to experience voice tones, facial expressions, and other nonverbal behaviors that are encouraging, supportive, and patient. Meanwhile, students who do not enjoy this perception are more likely to experience interactions that convey less empathy, lack of patience, and lower levels of interest.

Level and extensiveness of feedback. When teachers believe students are highly capable of understanding, accepting, and using feedback, they are more likely to take additional time, provide more detailed guidance, and offer follow-up. On the other hand, students who have a history of struggle often are given more superficial and directive feedback and managed check-in on their progress. Students notice the difference and interpret the behavior as an assessment of their potential.

Who is blamed for confusion. When students who are perceived as capable are confused, teachers are more likely to assume that they did not provide a clear explanation, adequate examples, or sufficient directions. Conversely, confusion and questions from students assumed to be less capable can be met with exhortations to pay better attention, listen more carefully, and follow the examples of other students.   

Interpretation of the meaning of mistakes. When students who are perceived as capable make mistakes the interpretation is more likely to be that they need more time, opportunities, and guidance to succeed. On the other hand, students who do not enjoy such perceptions can be seen as not giving adequate effort, being careless, or lacking learning skills. 

Amount of flexibility. Students who are seen as capable learners also can be given greater flexibility and more second chances when they ask for consideration. Their requests are more likely to be seen as based on legitimate needs. Conversely, students who are perceived as less capable might be assumed to have not been responsible, as giving inadequate effort, and being disorganized and thus are less worthy of special consideration.

Fortunately, with some thought and attention, we can resist falling into patterns of interaction with students that convey negative messages that we do not intend and do not reflect what we believe about our students and their potential.

Small Shifts with Big Impact: 5 Resolutions Worth Keeping

Small Shifts with Big Impact: 5 Resolutions Worth Keeping

This is a time when we often consider making resolutions for the coming year. These resolutions are aspirational, reflecting our hopes and intentions for the months ahead. Unfortunately, they are also often short-lived. Resolutions can require new skills, significant life changes, and relationship adjustments. They may even mean giving up things with which we are familiar and enjoy. Consequently, within the first month or two of the new year, most resolutions have gone by the wayside.

Nevertheless, there may be changes to make and goals to achieve in the coming year that are worth our time and effort. The key is to choose carefully, focus on what can help us make progress towards who we want to be, and be ready to follow through. Of course, it helps if our resolutions do not require significant new commitments of time, new skills, or abandonment of long practiced habits.

If this situation sounds familiar, you have good news. There are meaningful resolutions you can make that do not come with significant new time commitments but pay big dividends. They do not require new skills or new habits that would be difficult to sustain. Equally important, these resolutions offer significant and sustained benefits when practiced regularly. Consider these five options that you can start today and enjoy their benefits now and throughout the new year.

Resolution #1: I will be curious.

Curiosity is an attitude as much as a behavior. Being curious positions us to pay attention, ask questions, and explore what may be new or unique. Remaining curious can be a powerful way to help us to better understand and evaluate new ideas we encounter. Curiosity can help us build relationships with others. Curiosity can even be an effective strategy for resolving conflicts we encounter.  It can also be the door to continuous learning and growth.

Resolution #2: I will assume positive intentions.

When something unfortunate happens, we observe negative behavior, or are confused by what someone says, we have a choice to make. We might assume that someone intended to create a problem, behave badly, or their words were intended to hurt. Alternatively, we can assume that there may be more to the situation than we know and there is a legitimate reason for what someone said or did. The choice may matter more than we realize. When we assume negative intentions, we search for responsibility and blame. The result too often is unproductive, negative, and hurtful. When we learn the full story, we may even find ourselves apologizing for what we assumed. Assuming positive intentions, on the other hand, allows us to explore and gain understanding before deciding what to think and how to respond. Assuming positive intentions builds trust and promotes understanding—two helpful connections for the coming year.

Resolution #3: I will notice and celebrate small wins.

Small wins happen around us more often than we might realize—unless we are paying attention. In the aftermath of a resolved problem, a settled conflict, or completed task, we might quickly turn to the next issue or challenge and move on. Yet, small wins can be the fuel that keeps our energy flowing and our spirits high. Further, when we notice and celebrate small wins, they can grow and become much larger wins. Small wins can be momentum builders and confidence reinforcers. They are worth noticing and celebrating.

Resolution #4: I will be grateful.

Much like noticing and celebrating small wins, paying attention to what we should be grateful for and appreciating people who are important to us can be a powerful counterweight to what might otherwise drag us down. Incorporating gratitude into daily or weekly journaling, reflecting as we begin or end the day, or purposefully sharing gratitude in our conversations can make a surprisingly positive difference in our attitude and how we experience life. Reflecting on what is good in our lives and being thankful for people who support and love us does not have to be time consuming, but it can be life renewing.

Resolution #5: I will practice work-life balance.

There is almost always more work that could be done. We might do more planning. We might rework or tweak a project, or maybe just worry about a colleague or student. The list could go on. Finding work-life balance can become more of an art than science. But placing reasonable boundaries around work hours, setting priorities, taking regular breaks, and protecting time for family, recreation, and other personal activities can be the key to sustaining our energy, remaining motivated, and maintaining our sanity.

While these resolutions do not ask us to change major elements of our lives, they yield the greatest results when practiced regularly. With just a few weeks of practice, they can shift how we engage with others, shape our attitudes, and improve how we experience life.

Evolving Education: Lessons from the Typewriter

Evolving Education: Lessons from the Typewriter

Metaphors can be powerful tools for communicating and creating understanding. Part of their charm and utility is that they can help us to see limitations and imagine alternatives, a safe and inviting way to articulate the case for change and suggest possible options. With this context in mind, let's consider the metaphor of a typewriter to help us see how the design of our educational system might be holding us back from what we need. It might also help us to rethink the design in useful ways.

Consider that the typewriter was an amazing innovation in its time. The work of the traditional typesetter immediately became available to anyone with access to the machine. Professional printing was no longer the purview of a few highly skilled individuals. Similarly, the emergence of our public education system created access to learning opportunities that previously have been confined to the wealthy and privileged. However, while access remains important, access alone is not adequate to prepare students for their futures.

Rethink opportunity: How can we assure that every student has access to rich learning opportunities and support and is challenged to move their learning to ever higher levels and deeper understanding?

The typewriter provided precision in type and uniformity in presentation. Our education system, too, was designed to create uniformity and precision in teaching and learning. Schools were charged with preparing students for a predictable future and a stable economy that, for most graduates, required a relatively narrow set of minimal skills. Yet, today’s world demands creativity, innovation, and flexibility; skills difficult to foster in a standardized and compliance-based design.

Rethink opportunity: How might we design more opportunities for flexibility, variety, and diversity in learning experiences?

Typewriters were designed for use in isolation. A single person developed a single product following a set approach. Similarly, our schools were designed for learning to occur in a predetermined sequence, largely disconnected from application and devoid of collaboration. Meanwhile, today’s workplace values networks, shared creativity, and instant communication.

Rethink opportunity: How can we create learning environments that encourage collaboration, celebrate connections, and nurture learning networks?

Typewriters were not tolerant of mistakes or changes. Even minor errors in keystrokes required retyping or covering with “whiteout.” Changes to content typically meant starting over. The design of our educational system does not accommodate mistakes very well. Instruction is intended to keep moving forward. Mistakes are treated as interruptions and malfunctions rather than naturally occurring aspects of learning. Terms such as “remediation” imply having to fix learners rather than accepting and addressing errors and mistakes as important components of learning.

Rethink opportunity: How can we create opportunities for mistakes and errors to be celebrated as part of learning processes and utilized to accelerate understanding and deepen insights?

Typewriters immediately increased the productivity of office workers. Tasks that previously took excessive time and care became far less time intensive. However, we would not expect workers to meet workplace expectations today while relying on a typewriter to generate the volume and variety of products we take for granted. Yet, educators are expected to follow and rely on a system design that has changed relatively little since its creation in the late 1800’s. There should be little wonder about why schools often do not produce the results expected and needed in today’s world.

Rethink opportunity: How can we harness today’s technology tools to support greater productivity without adding excessive pressure and workloads?

Typewriters offer feelings of nostalgia for many people. The sounds of clicking keys and the bell of a return carriage can conjure familiar memories and reminders of simpler, less complicated times. The structures and schedules and the compliance and fact-focused curriculum of traditional schools can feel familiar, predictable, and even reassuring. However, the world for which today’s schools are challenged to prepare students will demand flexibility, collaboration, curiosity, imagination, and innovation; features traditional schooling was not designed to foster.

Rethink opportunity: How can schools evolve to encourage more curiosity, greater collaboration, expanded creativity, and richer imagination? 

The invention of the typewriter represented a major step forward in printing and the design of our education system opened the door to major advances in learning. However, much like the typewriter of yesteryear, our thinking and approaches to learning need to evolve and respond to new opportunities and the demands our students will face in life and work.

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Share your story and the tips you have for getting through this challenging time. It can remind a fellow school leader of something they forgot, or your example can make a difficult task much easier and allow them to get more done in less time. We may publish your comments.
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A Pause: The Swiss Army Knife of Communication

A Pause: The Swiss Army Knife of Communication

We have many tools for communicating at our disposal. We can make powerful statements, present compelling arguments, and ask compelling questions. We can shout, whisper, speak quickly, or slow our speaking pace. Yet, arguably, the most powerful and flexible communication tool we possess isn’t found in the sounds we make. It resides in the silence we create.

The space when we are not speaking can communicate a wealth of meaning. When we choose to pause our words and remain silent, we can say more than we might when using dozens of words. Arguably, there is no other communication tool with as many potential uses and that packs as much power as the pause.

Of course, the meaning and impact of creating a pause may depend on elements such as timing, context, and non-verbal supports. However, we should not underestimate the power of a pause to convey an important message, provide space for reflection, or offer an opportunity for deeper connection. Consider these ten roles a pause can play and the impact each application can have:

  • Offering evidence of active listening. A pause following something said can communicate active listening and a commitment to hear, not just speak.
  • Showing patience and respect. A pause can be a signal for someone to speak during conversation, whether one-on-one or in a group. It can be a sign that we are ready to listen. 
  • Express doubt. Saying nothing can say a lot about whether we believe what we are hearing. If fact, when people are not being honest, a pause can lead them to say more than they intend to fill the silence and strengthen their story.
  • Inviting agreement or disagreement. Pausing after making an argument or stating a position can be an invitation for a response. A pause can create space for reaction, minimize interruptions, and support a respectful exchange on an emotional topic.
  • Frame a response. Rather than making a knee jerk reaction, a pause can create the space we need to respond thoughtfully. A pause can also give us time to gain control of our emotions and choose to avoid “taking the bait.”
  • Offering space for reflection.  A pause can be a time to process what has been said. A pause can allow us to take in something important or emotional, consider its implications, and appreciate its importance.
  • Create tension or drama. When telling a story or making a presentation, pausing before revealing an important piece of information can create anticipation, build tension, and maximize the attention the audience will give to what is said next.
  • Add emphasis. A pause following an important statement can emphasize its importance, give the audience time to consider the implications of what has been said, and increase its memorability.
  • Offer turn taking. Pauses in meeting conversations can create space for people who are waiting to speak. Fast-paced conversations favor those who think and speak quickly and with confidence. Creating a pause in the flow can make room for those who may need time to think or who are reluctant to speak.
  • Signaling a change of subject. A pause at the end of a discussion can be an invitation for any final thoughts or comments on a topic and create a break before moving to a new topic or issue.

As we work with students, colleagues, family members, and friends we should utilize the power of well-placed, strategically utilized pauses. We can become preoccupied with what we have to say, but we should not neglect the understated, but awesome potential of a thoughtful pause.

When Considering What to Be Thankful for, Don’t Forget Students

When Considering What to Be Thankful for, Don’t Forget Students

This is the time of the year when we often pause to contemplate the aspects of our lives for which we are thankful. We might focus on our families. We often reflect on our health. We might consider the career success we have achieved and the colleagues we work with. Our reflections could include the freedoms we enjoy, and the opportunities we’ve had in the past year.

However, there is another important element of our daily lives that we can easily overlook: the students we teach. Of course, some students may make our lives more challenging. Some students may not immediately respond to our efforts. Other students may seem to have a knack for trying our patience.

Consequently, we may not consider our students on the list of reasons to be thankful during this season. However, if we pause and reflect on our relationships, the lessons students teach us, and the extent to which they keep us fresh, we are likely to discover that there is much about the experiences we have with students that are worthy of our appreciation. Consider these aspects of our interactions with students that deserve our gratitude:

  • Students are the reason we teach. They are our “why.” They present opportunities to shape futures. They give us direction and add meaning to our lives.
  • Students are often powerful teachers. The questions students ask, the fresh perspectives they offer, and even their misunderstandings can stimulate our thinking and uncover fresh insights.
  • Students bring energy and possibility to our work. They can make us laugh with their humor and amaze us with their imagination.
  • Students remind us of the reality of humanity. Students often demonstrate amazing courage, reveal aching vulnerability, and incredible resilience.
  • Students challenge us to be adaptable. Just when we think we have seen everything, we encounter a student who presents a new challenge, needs a new approach, or invites us to rethink what we have assumed.
  • Students teach us the value of patience and empathy. Every student needs our understanding and hopes for our support. Often, it is the students who seem to be the most difficult to reach who need us the most.

So, how might we demonstrate the appreciation we feel for our students? Here are six ideas to consider as places to start:

  • Tell students directly and specifically. We can share with students our appreciation for the effort they invested in a project, the care they demonstrated for a classmate, or the restraint they demonstrated despite their frustration. A brief conversation or written note can matter more than we can imagine.
  • Recognize and celebrate growth. Not every student will find success in response to every learning challenge. However, we can reinforce persistence and progress. Often, students who face the longest learning journey receive the least recognition for what they accomplish.
  • Give students your full attention. Listening may seem like a small thing. However, full attention is one of the most powerful expressions of respect and gratitude we can offer. Too few students regularly experience the undivided attention of adults in their lives.
  • Watch for and acknowledge quiet “difference makers.” Notice students who help others without being asked, who work consistently without frequent reminding, or who are peacemakers within the class. These are students who often make our lives easier and work more impactful but rarely receive recognition or are offered gratitude.
  • Thank students who teach us. Taking time to note when a student’s question makes us reflect, shift our assumptions, or adjust our perceptions can send a powerful message of gratitude. Students rarely assume that what they do or say changes the way a teacher thinks or acts.
  • Say “please” and “thank you.” These may seem to be small, even incidental elements in our interactions with students. However, they carry a message of respect and civility. Common courtesy can carry a note of gratitude and thoughtfulness in a world that students often experience as harsh and thoughtless.

We should not be surprised if we find students responding to our gratitude with thankfulness of their own. Students may not say it—or even realize it—but we are important people in their lives. Our appreciation for them and recognition of their importance to us can send a powerful message and have an outsized impact on how they see themselves.

Five Common Feedback Faults and Fixes

Five Common Feedback Faults and Fixes

We know that feedback is a crucial element in learning, especially when learning is challenging, multi-staged, and requires practice and application. Effective feedback reinforces progress, clarifies crucial learning components, lights the path forward, and propels persistence.

However, feedback that fuels learning requires a careful combination of art and skill. It must be provided in close enough proximity to learning efforts for learners to recall their thinking and actions during learning attempts. Feedback needs to be specific enough for students to understand its importance and potential impact. Further, feedback that reinforces learning needs to be objective, not colored by judgement or assumptions. Finally, the feedback we provide must give the learner information they need to take the next steps in learning.

While these elements of feedback may seem clear—even obvious—feedback often falls short in its ability to motivate and support learning when educators fail to heed several factors.  Let’s explore five of these common mistakes and how to fix them.

Mistake #1: Overloading the amount of feedback. We might think that students need to be informed of everything in the work they did worthy of note or in need of improvement. However, learners are limited in the amount of working memory they can manage at any time. Providing students with too much feedback can lead to students ignoring all or the most important feedback we provide.

Fix: Focus on the elements of student work that, if adjusted, would make the greatest difference. Even though we can provide extensive feedback, overloading will not improve learning. If we are concerned that a parent or others might criticize us for not catching every error, we might indicate with our feedback that it is targeted and not all-inclusive.

Mistake #2: Neglecting to connect feedback to learning goals. The presence of learning goals helps us and our students to focus, measure progress, and understand what still needs to be learned. Obviously, the most powerful learning goals include the participation of students in their development and can play a significant role in stimulating and tracking learning progress. Helping students to see progress and understand what lies ahead are important elements of feedback with impact.

Fix: Keep learning goals visible and active in feedback conversations. If established learning goals seem too far off, we may need to break down next steps to help students see how progress can be achieved, even if there is significant distance yet to be traveled.

Mistake #3: Feedback is overweighted with negative information. When students hear what feels like mostly bad news, they can become discouraged and give up rather than use the information to adjust and improve. Feedback that has a productive impact is carefully weighted to provide an accurate picture, while instilling hope for success.

Fix: We can choose our words and focus with the student’s perspective and perception in mind. We gain little by having students feel “buried.” Students also need to hear where they are making progress and what they are doing well. While we may need to share information that suggests the need for improvement, we can do so while sharing our confidence that the student will be successful and that we are committed to helping them to find their way forward.

Mistake #4: Feedback conversations do not include student response opportunities. Telling students where they are showing progress and sharing areas in need of improvement are only parts of effective feedback interactions. Unless students contribute to the conversation, they are unlikely to feel ownership for the feedback they receive. Further, we are not likely to know what students understand, how they react to what they hear, and whether they are committed to using the feedback we provide.

Fix: Give students ample opportunities to share their understanding, areas of confusion, insights about their learning, and to commit to applying the feedback they receive. Depending on the nature of situation we might even invite students to share their perspectives and ideas before we share feedback. In any case, once we have provided feedback, we need to give students opportunities to reflect and clarify what they have heard and discuss what they will do with it.

Mistake #5: Failing to follow up after providing feedback. We might think that once we have provided students with feedback on their learning attempts that we can move on to other things. However, students may find that what they try following our feedback isn’t working, they fail to recall what they heard, or they encounter a challenge that was not discussed in the feedback conversation. Failing to check in and reinforce the feedback we share risks compromising the impact of our efforts and could result in students giving up in frustration. 

Fix: Make a mental or physical note to follow up and reinforce feedback as students attempt to implement what they have learned. Once students have tried to apply the feedback they received, we might briefly touch base to see if they have any questions, inquire if they are making progress, and observe the results of new learning attempts. Our check-in not only helps to determine the impact of our feedback, but it also sends a message to students that we are interested and ready to continue to support their learning.  

Feedback is a powerful tool to support learning. However, it requires more than telling students where they have fallen short and what they need to do to improve. The best feedback is a conversation that builds understanding, instills hope, and stimulates further learning.

Time to Abandon These Instruction-Related Terms

Time to Abandon These Instruction-Related Terms

Language is a powerful tool for communicating information, concepts, and perspectives. Consequently, we need to exercise care and caution to be certain that what we say conveys the meaning we intend and avoids misinterpretation. This advice may seem obvious. Yet, it can be easy to fall into habits of speech and employ phrases and terms that may not fully or accurately convey what we mean.

We may use certain words and descriptors as informal shortcuts to express emotions and perceptions. They may be well intended, but they can still create confusion, lead to over-generalizations, and reflect meanings that we do not intend. It can be worthwhile to pause occasionally to review some of the terms and phrases we use and consider whether we would do well to avoid or accompany them with explanations or qualifiers. Here are five common education-related terms that might fall into this category.

Drill and kill.

This term is often used to describe practice repetitions, yet not all practice is bad. In fact, practice plays a crucial role in developing expertise. Approaches such as distributed and deliberate practice are key to building high-level skill development and learning retention. At the same time, subjecting students to mind-numbing, seemingly endless drills can undermine motivation and diminish engagement. It is not drills that kill, it is the failure to make practice purposeful, engaging, and useful.

Better terms: purposeful practice, distributed practice, and deliberate practice.

Sit and get.

This phrase is frequently used to describe lecture-based, low-engagement instruction. While passive learning often leads to lack of depth in understanding and absence of learning retention, there remains a role for direct, explicit instruction. Explicit instruction can be a highly useful way to explain new information, set a context for learning, and clarify areas of confusion and misconception.

Better terms: direct instruction, explicit instruction, and responsive teaching.

Learning styles.

This term has been used to describe the concept that students learn best when instruction was presented in the way that matches how students learn best (visual, auditory, and kinesthetic). However, multiple research studies have shown that matching teaching with learning styles does not increase learning. In fact, overreliance on perceived learning styles can limit the amount of learning skills students choose to develop and rely on. A more effective approach is to utilize a variety of modes of instruction when introducing content and nurturing new skills. Generally, the more ways in which students are exposed to new information, the more likely they are to learn and remember.

Better terms: dual coding, learning preferences, and multiple modes of engagement.

Remedial instruction.

This term implies a focus on student learning deficits. It implies that the student is the problem and must be remediated. However, lack of expected learning progress can be the result of many factors. This focus can result in efforts to “fix” the learner rather than discover and build on strengths and target areas in need of support. Unfortunately, remedial education too often features a slower pace for learning when pace may not be the primary cause of the problem. Additionally, remedial instruction frequently engages learners at superficial levels of learning that lack motivating elements and interest-generating experiences.

Better terms: targeted instruction, strategic learning support, and essential skill development.

Ability grouping.

This description implies that we can know students’ abilities. Yet, abilities are complex and varied. We can gauge the skills students are able to demonstrate and their levels of academic performance, but we are not likely to know our students’ full abilities with certainty. Unfortunately, when we group students based on what we assume to be ability, students interpret our judgment of them as being smart or being dumb. Such decisions and interpretations can have lifelong, unjustified consequences. Meanwhile, some students may be very bright but not appear so because they require more time to process and analyze before presenting an answer or solution. It is also true that students included in high ability groupings often are fast learners, not necessarily expert learners.

Better terms: flexible grouping, skill-based grouping, and learning readiness grouping.

We want our words to accurately convey our intentions. Consequently, we need to be careful to select words and phrases that are not likely to result in confusion or misinterpretation. Are there words and phrases you might add to this list as having high potential to be misunderstood or could lead to incorrect interpretations?