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Feeling as Though Nothing Is Going Right? Try This

There are times during the year when we may feel as though nothing is going right. Student behavior may be slipping, and students are not responding as we expect. Our lesson plans may feel as though they’re not penetrating student consciousness and sticking the way we want. Our relationships with colleagues and friends may feel strained or stuck and in need of repair. And, despite our busyness, we may feel that we’re not getting as much done or making the amount of progress as we want. The cumulative impact can be overwhelming and seem to ask more than we can give. Yet, despite how we feel and how the situation may appear, rarely is it the case that nothing is working. Often, what’s not working is drawing so much of our attention, draining so much of our emotions, and sapping so much of our energy that we can’t see what is working well and not in need of fixing. In fact, close examination likely will reveal that far more is functioning well than is not. Rather than attempting to “fix” everything or consider giving up, we’re wise to step back and take an objective look at what faces us. Vilfredo Pareto, a 19th century Italian economist, proposed that in life 80% of the results we seek can be found in 20% of the issues we face. Dozens of subsequent research studies spanning business, sales, problem solving, investments, relationships, goals setting, and even learning have established that in most situations a focus on the correct 20% of a problem, situation, or effort will generate disproportionate positive results. The concept is now known as the Pareto Principle. Psychologist Joseph Juran extended Pareto’s theory to include the importance of focusing on the “vital few” rather than the “trivial many.” Our challenge is not to change everything, but to focus on the key elements and aspects of our situation where adjustments can generate the greatest positive impact. Let’s return to the examples shared in the first paragraph. It may seem that student behavior is universally bad. However, it’s more likely that a few students are creating the greatest number of problems, or that a few issues are driving reactions that spread more universally in the class. The secret to turning the situation around is not to change everything but institute an innovative approach. Rather, we can focus our attention on the subset of students who are the source of most misbehavior, analyze the behaviors that are problematic and their causes, and design an approach to address the source of the problem. Similarly, we might collect data on key issues that create the greatest concern among students and make adjustments that address those concerns without disrupting all routines and changing every expectation. We might address our distress about lesson planning and instructional design by observing and collecting data regarding when and where students seem to “tune out.” The information we collect can help us to focus on the specific activities, approaches, and strategies that don’t resonate with students. Of course, we also can enlist our students to help us discover and address specific areas in need of attention and adjustment. Rather than having to change everything, we’re likely to discover that a few shifts, such as integrating student interests, providing greater flexibility and choice, and being more explicit about the purpose and relevance of what students are asked to learn will make a substantial difference. When we think about relationships, we might consider which friends and colleagues mean the most to us and whose friendship we most want to maintain – think 20%. These are the people with whom we should aim to spend most of our social time and in whom we invest our emotions. Additionally, if our relationship concerns are with any of these people, we might think about 20% of the relationship that’s leading to conflict and distancing. These are the aspects of the relationship where we need to focus, invest, and fix. When we do, the other 80% likely will take care of itself. Similarly, there almost always are more tasks to be done and goals to address than there is time. Here the Pareto Principle also can help us to prioritize our attention and energy. Experience and research hold that by focusing on the 20% of tasks that matter most we can achieve 80% of what we need to accomplish. Specifically, we might make a list of what we need to accomplish in a day or week. Then we can consider the one task or goal that if accomplished would have the greatest impact. Next, we move to the item from the list that would generate the second greatest impact. Before long we will have identified the 20% of the items on the list that will generate 80% of the success we seek. Other items can be addressed as time and energy allow, but we can be assured we will accomplish what matters most and will make the greatest difference. It is natural to occasionally feel overwhelmed and uncertain as we face the challenges of life. However, we don’t have to give in to our feelings. When we step back and ask ourselves where lie the 20% that, if addressed, would make the greatest difference, we can find a path to success with the other 80%.

January 20, 2023

Six Learning-Based Strategies to Counter Cheating

It‘s disheartening when we discover that the work students submitted as representative of their learning is not their own. They may have copied the work of others without attribution. They may have had someone else do the work for them. They may have devised a way to secure test questions in advance or otherwise submitted work that wasn't a product of their learning. The list could go on. Of course, many reasons explain why students decide to cheat. Some students have poor time management discipline and run out of time to prepare. Some students believe they need to get a high grade and assume they won’t achieve it on their own. Some students believe others are cheating, and they too must cheat to compete. Other students aren’t interested in what they’re asked to learn, and cheating seems like a workable shortcut. Still others just assume they won’t be caught. The wide range of forces and factors that lead to cheating argue for more than a single strategy to counter the behavior. We need to think beyond threats, punishments, and logistical strategies that may challenge cheating but fail to address the root causes. Our efforts to counter the behavior needs to be multi-part and responsive to what typically motivates students to cheat. Here are six strategies we can consider, adapt, and adopt. We can start by being clear about what constitutes cheating. Students typically are aware of the most blatant forms of cheating, but they may not have thought about other behaviors that fall within its definition. We might provide examples, share stories, and engage students in conversations about what cheating is and what it’s not. We might explain legal considerations related to plagiarism and similar issues, depending on the ages of our students. We need to be clear that cheating is dishonest, unacceptable, or a sign of poor judgement. Most importantly, we need to communicate to students that it violates the trust we place in them, trust which is central to our relationship. For many students, this step alone is enough to have them hesitate and reconsider cheating as an option. A second strategy is to avoid over-emphasizing grades and placing excessive pressure on students to attain them. For example, we need to provide multiple low stakes opportunities for students to demonstrate and measure their learning throughout teaching and learning cycles. We can remind students that grades are intended to reflect their learning; they aren’t the reason for it. Additionally, we need to avoid student-to-student competition that drives status and image, which can leave students feeling pressure to find shortcuts to winning. A third strategy is to make sure learning is meaningful and purposeful for students. When students are interested in what they’re learning, see utility in skills they develop, and feel ownership for their progress, cheating becomes less attractive. The secret for us is to connect what students are asked to learn, to what we know about them, and to what motivates them to learn. For example, we might give choices about how students will approach their learning, what materials they may use, and how they’ll share and display their work. Of course, when we show interest in what students are learning and sincerely engage with them in the learning process, we create a more authentic and engaging experience. A fourth approach is to focus on the process of learning over its product or outcome. We can focus our attention on the learning path students experience. We can offer feedback, praise their efforts and strategies, and engage them in conversations about their learning. Even a short conversation can indicate whether a student is learning and where they might be struggling. Interestingly, the more students know how much we know about their learning progress the more difficult is their decision to cheat. A fifth strategy is to treat cheating as misbehavior and consider teaching over punishment. Cheating, like other misbehavior, is an error in judgement and reflects poor decision-making. We can think about what lesson needs to be learned, not what punishment to exact. Our goal is to have students not repeat the behavior. While there may be consequences, we also need to give students strategies to deal with situations in which they might choose to cheat. As examples, they might come to us for additional assistance, request an extension for submitting a project, or learn better time management strategies. A sixth and final strategy is to provide structures and supports that discourage cheating. We might construct assessments that have students compose responses rather than select from a list or provided options. We can construct assessments that focus on deeper understanding than dates and facts. We also need to be clear about resources students can and cannot access and use during the assessment. Of course, the more our assessments involve learning performances, explanations, and applications, the more difficult it is to cheat. As noted earlier, there’s no one way to prevent students from deciding to cheat. Students look for shortcuts for many reasons. However, we can provide a learning environment and community that makes cheating less necessary and attractive. And when cheating happens, we can use it as an opportunity to teach rather than punish.

January 19, 2023

Five Motivational Secrets From Research You Can Use Now

Much of our lesson planning time and energy is spent figuring out how best to motivate students to learn. We know that even the best content and crucial academic skills can go unlearned unless students are motivated. We also know that the best learning motivation comes from within students, not in response to external incentives and consequences attached to whether students choose to learn. Of course, some learning inherently is interesting, meaningful, and attractive for students. Known as intrinsic motivation, this drive to learn is commonly generated by one or more of the following conditions: Students feel confident in their ability to succeed. Students see their actions as directly contributing to an outcome. Students find value or are interested in what they’re learning. Students expect the learning effort they’re giving will lead to a sense of belonging or approval. So, what might these conditions look like in practice? Consider these five research supported examples to generate even more possibilities. It benefits students to see that what they’re learning is important or fun. The keys are for learning to be purposeful and to keep the focus on learning benefits, not grades. If students perceive learning as fun, adding dimensions to make it even more fun enhances the learning experience. Interestingly, according to research, if students see learning as important, adding a dimension of fun has little positive impact on their learning. Encourage students to share their best learning strategies and advice with another student to create learning advantages. Students often find getting advice from another student easier and more comfortable than from an adult. Surprisingly, studies show the greatest impact from students sharing advice can be on the student who shares the advice. Coach students to engage in productive self-talk. For example, students can remind themselves that they’re capable, competent, and creative and can recall past successful situations. Also, students may remind themselves of the consequences for not completing an assignment or feeling disappointment if they fail in their work. Another way is to encourage students to set up routines and organize their immediate environment to create a state of mental readiness and reduce interruptions. For example, students choose to follow consistent steps as they organize study materials, put away distractions, and get ready to focus. They also may establish consistent locations where they study. The consistency of preparation and location makes getting started easier as it becomes the next step of a familiar routine in a comfortable space. For extended learning sessions, having more than one location to shift to after an hour or so creates a motivating enhancement. Finally, we can give students procedural and cognitive choices. In contrast to organizational choices, such as choosing where to sit or what partners with whom to work, procedural choices invite students to decide how they’ll approach an assignment or display their learning. Cognitive choices extend to strategies students will use to engage in their work, prior learning and skills they’ll employ, and what processes they’ll use to solve a problem. While organizational choices provide students a sense of belonging, procedural choices generate early motivation for students to get started and cognitive choices generate interest, ownership, and commitment to learning activities. We know each student arrives with different needs, interests, and aspirations. The more we know about them the better able we’re to design experiences and present learning tasks they’ll find motivating. However, our long-term goal needs to be for students to recognize how they can motivate themselves. These five research-based strategies are a great place for them to start. Sources: Sparks, S. (2022, April 24). 3 Counterintuitive findings about motivation that teachers can use. Education Week. Stefanou, C. R., Perencevich, K. C., DiCintio, M., & Turner, J. C. (2004). Supporting autonomy in the classroom: Ways teachers encourage student decision making and ownership. Educational Psychologist, 39(2), 97–110. https://doi.org/10.1207/s15326985ep3902_2

January 06, 2023

Six “Prescriptions” for Building Our Emotional Reserves

We may feel as though some aspects of our lives and work have returned to normal. Yet, we still face pressure and challenges to ensure that our students are on track and on schedule with their learning. Many of our students have significant emotional and mental health challenges resulting from disruptions in their lives over the past three years. Meanwhile, political issues and conflicts play an increasing role in our work. Of course, many challenges and frustrations before the pandemic remain. These factors tax our emotional reserves and leave us feeling empty and deflated, which result in frequent periods of tiredness, feelings of separation or loneliness, and episodes of frustration and disappointment. These symptoms may be mild or intense, but they signal that our emotional reserves need to be replenished. The truth is we can't do our best work and remain healthy unless we’re attentive to the state of our emotional well-being. Fortunately, several actions can ensure our emotional reserves remain at a comfortable level, whether we’re facing unusual challenges or just wanting to feel connected and emotionally healthy. We might think of these as “remedies” or “prescriptions” to maintain a healthy emotional state, leading to amazing results. At least once this week and every week after, do something for someone without being asked or expected. Even better, do something the person could not do or would have difficulty doing themselves. Focus on how good you feel afterwards, not on whether you’ve been thanked. Repeat weekly as needed. Spend at least a half-hour of quality time with someone close to you, such as family members, close friends, and neighbors. Make sure to be fully present and engaged. The time of day when you engage in this activity is less important than its regularity. Repeat daily, if possible. Each day for the next week, identify at least one important aspect of your life for which you’re grateful. Take time to reflect on its importance and how your life would be without it. By the end of the week, you’ll have the beginning of a habit. Continue regularly for best results. Set aside time for at least three days this week to take a walk or drive to an area that you enjoy and which gives you peace. It matters less whether you experience the same place or explore new areas than whether you focus on and appreciate the experience. Repeat this activity regularly for the best results. Initiate a connection with at least one new person or neglected acquaintance this week. The connection may be virtual or in person. At first, this activity may require some discipline to engage with more people around you. Just be alert to possibilities. Give preference to people you find interesting and pleasant to engage. Repeating weekly ensures a large and interesting group of people with whom you enjoy connecting. At least once this week take some time to formulate a plan to do something to which you’ll look forward. Next week, add details to or expand the plan, or you might begin construction of yet another plan. Before you know it, you’ll have more to look forward to than you can imagine. It may seem as though following all these prescriptions will result in overload. If so, we simply select a few actions that feel doable given our current energy “bandwidth.” But we need to remember that the more we follow these prescriptions the better we’ll feel. We’ll likely find they’re more fulfilling than they’ll be overloading and finding time will be less of a challenge than we think. On the other hand, engaging in all these activities will leave us less time to feel lonely, discouraged, and frustrated.

December 23, 2022

An Often Hidden Consequence of Childhood Trauma

We know the impact trauma can have on the health and spirit of young lives in its immediate aftermath. We also often see the aftereffects of trauma for months following serious incidents and tragic occurrences. Obviously, these experiences are difficult enough when they’re happening, but now research shows that the damage children suffer can create long-term changes to their DNA. Sadly, research shows that the impact of early-in-life trauma stays with young people as they grow and can make them vulnerable to even more trauma later in life. Researchers at the University of Wisconsin-Madison and others in a research collaborative recently completed a ten-year study of the effects of childhood stress on the genetic chemistry of victims. Researchers observed that young people who’ve suffered childhood trauma often have genetic markers on specific genes. The markers, known as epigenetic modifications, determine whether the genes will function properly. These genetic markers influence emotional regulation, including susceptibility to depression, vulnerability to drug dependency, and other mental health challenges. The study also revealed that victims of childhood trauma often don’t recall their experience accurately, possibly because they were too young, or they’ve blocked all or parts of their memory. Consequently, the experiences and their effects can be ignored or misread. Researchers hope that the research will lead to more accurate and stable diagnoses of later life aftereffects. With further development, the findings may also open the possibility for treatment. Educators have suspected for a very long time that serious trauma during childhood can have lasting implications for students. The challenge has been to understand the implications and provide help. Since this research defines and documents the problem in genetic terms, it positions it to receive additional attention. The findings might also hold promise for the development of treatment protocols. Research points to the importance of partnerships between the research and medical communities and the mental health and education communities to develop supports and services and advocate for solutions. It’s difficult to predict how quickly genetic-related treatment in response to past trauma will be available. However, this research reinforces the importance of public policies that prevent or minimize social conditions associated with childhood trauma. Fighting poverty, supporting families, and providing employment aren’t just worthy aims. Effective public policies can prevent the life tragedies trauma can cause and life compromising effects that result. These policies also make good long-term economic sense. This research and what we have long known about the effects of childhood trauma make a strong case for us to partner with other local, regional, and national organizations and agencies. It’s imperative to advocate for better public policies and funding for research to mitigate and potentially reverse the lifelong effects of these tragic experiences. We’ve no time to waste. Each day more children suffer trauma and preventable tragic events in their lives. For those young people who’ve already lived through their own trauma, we need to do our best to provide hope and help.

December 23, 2022

Six Priceless Gifts That Cost Us Nothing

In many cultures this is a time of the year when gifts are given to family, friends, colleagues, and others. The tradition generates feelings of generosity and gratitude, but it also can feel like a burden and obligation. During an already busy and pressure-filled time, we find ourselves stretching budgets, pressing for time, and searching our brains for gift ideas. Unfortunately, gift giving under these conditions can risk us missing the value of gifts given freely and thoughtfully with the gift receiver in mind. Gift giving should not feel like an obligation. Gifts that matter most, regardless of the time of year or tradition, come from our hearts filled with the joy and happiness of the receiver in mind. In fact, some of the most precious gifts we can give aren’t tangible objects or expensive selections. The gifts that matter most often cost the least and are given without expectation or obligation. Here are six gifts we can offer now or at any time of the year that communicate our caring, demonstrate our generosity, and cost us nothing. Most important, they can be priceless to those who receive them. The first gift is our simple, attentive listening. Listening communicates respect and value. Our willingness to be still and really listen to others offers a precious gift to those who need to be heard and want to be understood. We don’t have to have all the answers. We may have no solutions to offer, but our willingness to give our time, dedicate our attention, and care matters more than we know. A second gift is our willingness to accept others without pre-conditions and expectations. Our society, our communities, our schools, and even our families are becoming more diverse. People who see life differently from us, whose lifestyles may be different from ours, and whose goals are not goals we would choose to pursue still deserve to be accepted for who they are. Yet, they often face barriers, discrimination, and pressures to conform that is debilitating. Our willingness to accept and value those who may not be exactly like us is a welcome gift and gives reassurance of their inherent value as a person. The third gift is our willingness to offer encouragement and give support to those who may be struggling and need someone who believes in them and wants them to succeed. However, our encouragement needs to be authentically offered and our support genuinely extended. Often just knowing that we’re confident in them and their potential to succeed is enough to encourage them through their struggle and to get them to move forward. A fourth gift is to reach out and lend a hand without expectations or obligations. Our willingness to give our energy, insight, skills, and time can be a relief-giving gift when someone feels overwhelmed, inadequate, and alone. We may not see our assistance as special or unusual, but when offered at just the right time, freely given, and obligation-free our offer of assistance can be a burden lifting and much appreciated gift. The fifth gift is our willingness to forgive, let go of past grievances, and restore relationships. Disappointment, resentment, and separation result in heavy burdens for those who harbor these feelings and for those who are the object of them. The feelings may have roots in legitimate grievances. Past actions may have caused hurt. However, hurt feelings and grievances rarely maintain any value over time. Deciding to forgive, let go, and restore relationships that matter to us create valuable, life-lifting gifts. The sixth gift may be simplest, yet it can make an outsized difference. That gift is a smile. A genuine smile assures others we see and notice them. A smile offers hope and communicates caring. It’s difficult to ignore a bright and friendly smile. A smile brightens the day. It‘s said that “If we meet someone too worried or distressed to give us a smile, we should leave one of ours. For no one needs a smile quite as much as someone who has none to give.” Of course, these gifts also offer special value to us as their givers. Each of these gifts enrich our lives, make us more optimistic, and leave us feeling happier.

December 16, 2022

Share Your Tips & Stories

Share your story and the tips you have for getting through this challenging time. It can remind a fellow school leader of something they forgot, or your example can make a difficult task much easier and allow them to get more done in less time. We may publish your comments.

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Does Cursive Writing Have a Place in Today’s Schools?

The debate about whether cursive writing should be required learning in school has grown over the past few decades. The dominance of electronic communications and keyboard-based writing has intensified this debate. Educators, policymakers, and parents are left to wonder about the role and value of students learning to write by hand, including the development of cursive writing skills. We have a responsibility to ask ourselves where and how it's most crucial for learners and educators to invest their time. There's a near endless list of activities in which students could engage. Yet, the time available for formal education is limited and must be prioritized to prepare students to meet the demands of a lifetime. Fortunately, numerous studies have focused on the value of handwriting, including manuscript and cursive. The most compelling findings reinforce the value of students learning to form letters, having an efficient means to convey thoughts, and developing fine motor skills and hand-eye coordination through handwriting. There's also evidence that learning to write offers benefits in development of reading skills. However, there's far less compelling research regarding whether students should learn both manuscript and cursive writing. Certainly, keyboarding removes the challenge of legibility and, depending on the technology, can support correct spelling, grammar, syntax, and other vexing aspects of handwriting. While keyboarding can be efficient, there remains value in students experiencing the process of writing by hand. Studies have shown that notetaking by hand improves memory over notetaking via a keyboard. Additionally, the act of forming and sequencing letters gives students a different relationship with writing than selecting the correct key to press. Still, there's no doubt that writing via keyboard will continue to play a prominent role in how we communicate. Meanwhile, instruction in cursive writing in schools has declined steadily over the past few decades. In fact, today only a minority of schools of education include instruction in how to teach cursive writing. Consequently, fewer teachers know how to teach or place a high priority on cursive writing and are spending less time teaching students to write using cursive. With limited time, increasing accountability for learning and competing priorities, how might we think about handwriting instruction and the role it should play in learning? Four considerations seem important: First, the research on the value of handwriting is clear. There's value in students learning to write by hand despite advances in technology. We’re not at a point where abandoning this aspect of the curriculum appears viable or wise. Second, since most text to which students are exposed is in the form of print, it makes sense that they at least learn to write using manuscript. The appearance of letters and words students are reading and forming are most consistent in manuscript, and confusion is likely to be minimized. Third, if the decision is made not to provide cursive writing instruction, students still can be taught to read cursive writing. While learning to write in cursive takes considerable time and practice, learning to read cursive can be done in a relatively short time. Learning to read cursive also preserves for students access to historical documents and personal communication that is written in cursive. Fourth, several surveys and research studies show that most older students and adults who've learned to write in cursive still choose to use a combination of manuscript and cursive when writing by hand. Additionally, signatures and other forms of official correspondence typically accept printed forms of handwriting, so students aren't likely to be seriously disadvantaged by the absence of full command of cursive writing. Even if cursive is not taught, consideration might be given to introducing students to the process of connecting letters in cursive form for purposes of signatures and other specific uses. Obviously, there also are political aspects to this decision. Learning cursive will be a strongly held value in some communities, and there may be demands that students learn to write using this approach. Certainly, local perspectives must be considered. Still, it appears clear that deciding not to teach students to write using cursive won't seriously impair their ability to communicate and succeed in their futures.

December 16, 2022

Don’t Confuse Gratitude With Toxic Positivity

In this pressure-packed, often confusing time, some people conflate gratitude with what we call toxic positivity. The two concepts and related behaviors could not be more different. Engaging in one makes us more optimistic, connected, and healthy, while the other can leave us feeling guilty, isolated, and depressed. One deals with reality, while the other ignores it. Unfortunately, the confusion leads us to ignore and even reject a potentially powerful force that not only improves our mental health but creates greater happiness. We may believe that ignoring reality helps us cope. Yet, dealing with reality leads to healthier outcomes. Let’s explore these two concepts and how they can influence ways in which we feel, live, cope, and grow. Let’s begin with gratitude. Gratitude has a long history in society. In fact, Cicero called gratitude the parent of all virtues. Studies have established that having and acting on feelings of gratitude leads to greater patience, decreased depression, increased wisdom, and higher levels of honesty, generosity, patience, and perseverance. It also helps to prevent burnout. Gratitude does not ignore reality. In fact, gratitude embraces life in all its forms. We can feel grateful in the face of tragedy and in response to triumph. Gratitude focuses our attention and emotions on others rather than keeping the focus on ourselves. Gratitude leads us to move past quick, superficial expressions of thanks to actually pausing and feeing emotion of the moment. A powerful relationship builder, gratitude has been called the “glue” that fortifies relationships. Researchers have labeled gratitude the find, remind, and bind behavior. An attitude of gratitude helps us to find people with whom we would like to form relationships. Gratitude reminds us of what is good in our current relationships, and gratitude binds us to friends and partners by making them feel appreciated. Gratitude encourages behaviors that lengthen and strengthen relationships. Of course, obvious benefits to having an optimistic outlook and positive attitude result. They carry us through difficult times and help us to see the positive side of situations and experiences. However, when positivity overshadows reality or discounts difficult, even tragic experiences, it becomes toxic to relationships and organizations. High levels of toxic positivity result in not understanding, recognizing, or appreciating the challenges and circumstances faced by others. As a result, toxic positivity generates feelings of guilt when people feel sad, depressed, or stressed by circumstances they face. Toxic positivity also creates an environment with ignored problems and unaddressed challenges. Consequently, situations deteriorate, preventing needed growth and change. Unfortunately, those who point out the reality of situations get blamed and shamed. To summarize:

Gratitude is grounded and authentic while toxic positivity ignores reality and engages in wishful thinking.
Gratitude shares authentic emotions and builds relationships while toxic positivity leads to feelings of guilt and shame.
Gratitude leads to improved emotional and mental health while toxic positivity ignores feelings, creates stress, and generates feelings of depression.
Gratitude is growth supporting while toxic positivity stunts and undermines growth at crucial life junctures.
Gratitude supports others’ positive feelings and behaviors while toxic positivity leads to feelings of resentment and isolation.

These are difficult, often trying times. We need to marshal all our resources to remain healthy, grounded, and productive. Being positive is important, but it must not be carried to the point of toxicity. Gratitude, on the other hand, enjoys few limits. The more we embrace it the better we feel, the better we make others feel, and the better our organization functions.

December 09, 2022

Make Professional Disagreements Productive—Here’s How

Pressure-packed and activity-filled accurately describes work performed in public schools. Differing opinions, conflicting preferences, and varying perspectives abound. Of course, when committed people hold different viewpoints and competing ideas, disagreements naturally arise. Yet, disagreements do not have to be destructive. In fact, they can be productive ways to test and hone latest ideas, build understanding of various perspectives, and identify promising new strategies and approaches. The key is to approach and engage in disagreements in ways that minimize their personal nature and limit their damage to relationships while building understanding and finding common ground. Here are eight guidelines to help us navigate such conflicts: First, we need to come to the conversation with curiosity, openness, and humility. We need to leave space for the other person to feel safe and respected. Focusing on understanding and learning rather than winning or convincing others that we're correct benefits everyone. Forcing someone to agree with us never works. The best outcome is increased understanding while protecting the freedom for everyone to make their own decision. Second, if we simply desire to vent or impose our perspective, our best choice is to skip the conversation. When people feel threatened and become defensive, an unproductive conversation results, possibly sacrificing our relationship. A better choice is to give the other person space to make their own decision considering the conversation. It’s the only way convincing really works. Third, we cannot control the behaviors of others. However, the more we know about how the other person behaves in conflict the better we can prepare for a productive conversation. Is the other person likely to listen? Will they remain respectful? Or must they have the last word? Knowing their tendencies in advance helps us to not take their responses personally and helps us avoid becoming emotionally caught up in an argument. Fourth, we can avoid “put downs,” “put offs,” and “push aways.” We need to refrain from statements that imply what the other person should or shouldn’t do, or generalizing and invoking stereotypes. Such language tends to shut down the dialogue we seek and can feel disrespectful. Remember: People will recall how we made them feel long after they forget the substance of the disagreement. Fifth, we can share the experience that led to our perspective. Our perspective is not necessarily fact. Our experience is the story behind how we came to our perspective. To avoid confusion, we might say, “I think,” “My view,” or “I believe” to remain clear that we're sharing our perspective, not stating immutable facts. Sixth, we need to be open to other perspectives. The other person may have a dissimilar experience. We can invite further information with statements, such as: “Tell me more.” Or “Why do you think that is so?” Just because someone does not share our perspective doesn't mean they're unintelligent, lack character, or a bad person. Seventh, we must be willing to suspend the conversation when it becomes personal or disrespectful. We might say, “I need some time to think about what you have said. Let’s get back together when I've had some time to reflect.” We also need to avoid pushing if the topic is sensitive or elicits an emotional response from the other person. Eighth, throughout the conversation, we can seek ways to build common ground, create momentum, and find solutions with which we both can agree. Listening to find the best ideas and options keeps us open and ready to find agreement rather than trying to win at all costs. We may not always convince the other person or reach agreement. However, we can always treat the experience as an opportunity to learn and better understand the experiences and perspectives of others. Meanwhile, this discerning strategy informs our thinking and builds our insight. Throughout the experience, we'll have maintained or even strengthened our relationship with them despite areas of disagreement.

December 09, 2022

Four Trends Transforming the Workplace Our Students Will Inherit

The COVID pandemic changed our world in many ways. Some shifts, already apparent, influence our daily lives. Others are still emerging and may not be clear for some time. Some of the changes are specific to how we live our lives. Others are more general and may have an impact on how we work and relate to others. Many of these trends also have implications for how we prepare our students for the lives and work that lie ahead for them. Among these shifts are several post-COVID trends in the business world that deserve our attention as we contemplate the experiences we offer to our students and the preparation they will need to compete in a rapidly changing work environment. Here are four key trends increasingly shaping strategies adopted by leading businesses and providing implications for us to consider. Trend #1. Business strategy is increasingly driven by three “A’s” (artificial intelligence, automation, and analytics). While the pandemic slowed or stopped activity in many areas of life, leading businesses, for key tasks, used the interruption to invest resources to automate their work, thus decreasing their dependence on human performance. They also moved toward greater reliance on artificial intelligence to design processes, solve problems, and create opportunities. Meanwhile, sophisticated analytics increasingly monitor these shifts and provide real time information regarding what’s working, what needs adjusting, and what problems need addressing. Implications: Future workers need the ability to support technology that will perform key organizational functions and operations. Familiarity with emerging applications and implications of artificial intelligence will give our students an advantage in our rapidly evolving work environment. Understanding statistics and other mathematical concepts will be crucial to success in new roles. To what extent are we exposing our students to new developments in and applications of technology? How well are our students prepared to use mathematical thinking and skills to contribute in this new world? Trend #2. Worker success measures have shifted from IQ to EQ to AQ. Not long ago our society valued the intellectual intelligence, or IQ, of learners and workers as the key driving factor for education and career success. Then the focus shifted and broadened to include emotional intelligence, or EQ. Now, employers increasingly want workers with a high adaptability quotient, or AQ. The rapid pace of change in the workplace increasingly demands that workers are flexible, adaptable, capable of performing new roles, capable of adopting new practices, and capable of building new behaviors in short time spans. Implications: Intellectual capacity remains important, as does emotional intelligence. However, constant change, new challenges, and shifting expectations demand that we nurture in students the skills necessary to adjust to their environment quickly and smoothly. What experiences are we designing and presenting to students to prepare them to successfully respond to changes in the work roles they'll fill, respond to expectations presented to them, and respond to skills demanded of them? Trend #3. Employers are placing less emphasis on degrees and more on skills and potential. Formal degrees will remain important, but they’ll be given less weight on their own. Employers progressively want to know what skills potential employees bring and how motivated they are to continue learning. Rapid changes in work environments, expectations, and skill needs will make it increasingly imperative that workers not only have strong, relevant work skills, but they'll need equally strong learning skills and motivation to continue learning. Implications: While academic learning will remain important, the ability to apply what is learned, develop new ideas, and design innovative approaches will become increasingly valued by employers. The ability to be taught will increasingly be considered only one way of learning. Orientation toward curiosity, inquiry, and discovery will be priority characteristics of sought-after workers. How are we encouraging, nurturing, and valuing these characteristics among our students? Trend #4. Businesses are placing increasing priority on agile organizational positioning. Agility from the perspective of organizations and employers speaks to their ability to change quickly without loss of focus or momentum. One of the key strategies employers now adopt to create agility is hiring free-lance and contract workers. These workers bring existing skills to assist organizations to shift quickly. They offer flexibility to enter and exit projects and initiatives as their skills are needed and work is completed. Employers do not have to be as concerned with issues, such as retirement, sick leave, vacations, and other benefits typically given to full-time, permanent employees. Implications: Free-lance and contract workers need to take responsibility for staying current in their areas of skill and expertise. They need to be sensitive to new skill and learning needs and quickly secure the expertise they need to remain competitive and attractive to employers. They also must assume responsibility for providing consistent quality in the work they do to assure consideration for future work. How are our students learning to take responsibility for their learning, initiating learning efforts, and ensuring the quality of their work without constantly deferring to adults to judge their work and direct their learning? Of course, not every one of our students will enter a work environment influenced by these trends. However, skills, characteristics, and dispositions prioritized by these trends will give our students important advantages regardless of the careers they choose or environment within which they choose to work.

December 02, 2022

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