January 07, 2026

When Easy Answers Are Scarce: Try These Leadership Practices

Leadership is challenging and complex work. Easy answers and obvious solutions can be handled by almost anyone. However, when issues involve complexity, demand insight, and clear thinking, they are more likely to land in the laps of leaders. While we may have more experience than some, we do not have access to an endless supply of answers to difficult questions or solutions to every challenging problem.

Nevertheless, we can tap strategies and approaches that strengthen our thinking, help us to see options and alternatives that others may miss, and uncover solutions that otherwise might be overlooked. These leadership tools can help us to focus our thinking, flex our perspectives, and expand our search for promising options. Here are five experience-tested strategies to consider and apply when answers are not obvious and deeper thought and reflection are required.

Perspective taking.

The observation may seem obvious, but every complex situation, significant conflict, and negotiation has multiple sides and involves multiple perspectives. Unfortunately, we can become trapped in efforts to strengthen our position and improve our arguments rather than tapping the often more powerful and effective approach of understanding how the other party views the situation. More power and persuasion may make us feel better. Yet, grasping the perspective and understanding the emotional investment others bring to the circumstance can uncover options and areas of agreement that can lead to better and longer lasting solutions.

Slow looking.

Adapted from the art world, slow looking involves taking time to observe details that may not be immediately visible, stepping back to see a larger image, and shifting perspectives to observe from varying angles. We can use this approach when confronting complex situations, attempting to understand other’s intentions, and examining our reaction to what we are hearing or experiencing. When we slow down our thinking and focus on relationships, motivations, and interactions, we often can deepen our understanding and discover options and implications we might otherwise overlook.

Deep thinking.

Quick thinking has its place. However, finding answers to more difficult and complex problems requires time and focus. Discovering the best course of action is more likely to result from reflecting, examining, and questioning than seizing on the first option to surface. By setting aside time to delve beyond our immediate reactions, probe our initial emotions, and quiet our minds we can open ourselves to new insights, tap our creativity, expand our empathy, and discover novel ideas and uncover helpful options. While deep thinking requires some time commitment, it can be an effective time saver and solution generator if we practice it regularly.

Structured reflection.

Replaying experiences and reviewing our thoughts and actions can support emotional release and generate self-justifications, but they are of little value unless they create greater clarity and lead to new insights and improved future actions. Fortunately, a simple reflection structure adapted from medical practice can provide a useful path that creates better understanding and leads to informed action. The process is driven by three questions. The first question is “What?” What happened? What did I think and feel? What else did I observe? The second question: “So what?” Probes for significance. What were the consequences? Why was the experience important? Is this something I need to correct or from which I need to learn? The final question is “What next?” This question invites action. What adjustments will we make in the future? Is there repair I need to make now? What learning will I apply when I have a similar experience in the future?

Brain breaks.

We know the value of having students take frequent breaks while engaging in challenging learning tasks. Even though active instruction or focused learning efforts cease, the brain continues to process, sequence, interpret, and store what students are learning. It happens that brain breaks are not just for young learners. When we attempt to take in large amounts of information, engage in complex problem solving, and sort through and seek the best options, taking brief breaks can give our brains time to absorb and organize information. A brief walk, stretch, or few moments of quiet time can make a significant difference in our mental processing and memory storage. Regular breaks can refresh our energy, but they can also improve our mental capacity.

Obviously, not every one of these thinking strategies apply to every problem or challenge we face. However, having access to an array of thinking approaches and strategies we can tap can give us useful options from which to choose. Also, these thinking tools are not just for leaders or confined to leadership challenges. They can be helpful when confronting almost any life circumstance that calls for more than preset processes and knee-jerk reactions.