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Five Mistakes to Avoid When Students Lose Control

Five Mistakes to Avoid When Students Lose Control

Hostile and aggressive behavior among students has grown in frequency and severity over the past few years. While there are a variety of theories for why student behavior has deteriorated, it is still a serious problem that can push even experienced educators into survival mode. The pressure and stress we feel can prevent us from tapping our best judgment and most effective strategies and lead us to revert to reacting based on instinct and emotion. Unfortunately, instinct- and emotion-driven words and behaviors can unintentionally escalate the situation, damage relationships, and reinforce the behaviors we want to extinguish.

There is no single, simple formula or list of actions that can prevent student outbursts or immediately resolve emotional and physical crises. However, we can be mindful to avoid some common actions that can exacerbate the situation. Consider the following five frequent mistakes educators make when responding to hostile or aggressive behavior and reflect on the accompanying practical alternatives to help de-escalate behavior, preserve students’ dignity, and support long-term skill growth.

Failing to de-escalate before engaging. When students are out of emotional and physical control, they are unable to hear, process, or respond to our attempts to use logic or discuss consequences. This is not the time for power struggles or public confrontations. In fact, pushing and pressing will likely make the situation worse.

Instead: Slow down. Lower your voice and speak deliberately and calmly. Avoid face-to-face confrontation by stepping back and giving the student space. Repositioning to a 90-degree angle or standing side by side with the student reduces indications of threat. Offer choices rather than demanding a specific action, and resolve to be the calmest person in the situation.

Confusing the behavior and the student. When students engage in unacceptable behavior, it can be tempting to see the student as the problem. We might even say or do things that permanently damage our relationship with the student. We can be tempted to shame the student for their behavior; however, shame is likely to increase the student’s agitation and aggression.

Instead: Make the behavior the problem, not the student. You might say, “This behavior is not like you. You must be very upset.” Remain respectful of the student so they do not have to save face, especially if other students are present. Protecting the student’s dignity can preserve your relationship and reduce the need for apologies and repairs later.

Taking the behavior personally. As difficult as it may be to accept during a crisis, the student’s hostile behavior is most likely not about us. While the language the student uses and even the specific events leading to the crisis may include our actions and expectations, the escalating emotions and outbursts are more likely to have roots in the student’s fear, need for control, search for identity, past trauma, or some other source. Our actions and expectations may simply be a “trigger” that activates the student’s response and behavior.

Instead: Reframe the situation. For example, you might view the situation as an indication that the student is having a hard time. You likely represent something with which the student struggles. The student may give you clues to what has triggered their behavior through their words and actions, and this information might be useful later when you follow up with the student after the crisis has passed. Remember: Once you allow the behavior to become personal, you risk losing your objectivity—and maybe your control of your temper.  

Failing to follow up. Student outbursts and incidents can be traumatizing for us as well as the student. We may want to put the experience behind us and move forward. However, doing so risks other occurrences with similar actions and outcomes. Nothing will have been learned. Failing to support reflection and learning removes any potential value resulting from the experience.

Instead: Once the crisis has passed, arrange a conversation with the student to discuss what happened and teach coping and other self-regulation skills. Emotional and physical crises result from a lack of the skills necessary for dealing with frustration and conflict. Learning to name emotions, asking for help, managing frustration, and other skills can give students what they need to avoid letting pressure build and losing control.

Trying to manage alone. Dealing with students who are frequently hostile or aggressive is draining—emotionally and physically. It can lead us to wonder if we may be inadvertently or unconsciously causing or contributing to the situation. Further, we are not at our best when we are frustrated and exhausted. It is also often the case that we only know what we have tried. Some of what we have done may have helped, but if the situation feels chronic, we have not solved the problem.

Instead: Resolve not to continue confronting the situation alone. You might debrief with an experienced, effective, and trusted colleague to gain ideas and develop options. This collaboration can be especially helpful if the colleague or colleagues with whom you consult have experience with the student. Sometimes, you may just need someone to listen and provide supportive feedback. Of course, informing and engaging administrative staff is a must if the situation is ongoing. Administrators should be aware and involved, as needed. Be prepared and have a plan in case the behavior reaches a level where you are concerned for your safety.

Obviously, we cannot prevent every emotional outburst or physical crisis that our students may experience. However, with careful thought, patience, and intentional action, we can limit the frequency and intensity of these crises and outbursts. Meanwhile, we will be giving students better skills and tools to cope, and we can preserve our safety and sanity by building our skillset.

Five Mistakes to Avoid When Students Lose Control

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Five Mistakes to Avoid When Students Lose Control
  • Teachers
  • Administrators
  • Paraeducators
  • Support Staff
  • Substitute Teachers
Five Mistakes to Avoid When Students Lose Control
  • Teachers
  • Administrators
  • Paraeducators
  • Support Staff
  • Substitute Teachers

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