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In Your Corner, Leadership and Change Management
Crucial Staff Support in the Transition Back
Schools across the country are in the process of returning to some form of in-person learning. In some cases, students and teachers have not been together for a year. Many school staff have not been able to gather in person either. Now, with roughly a quarter of the year remaining, they will be transitioning to new environments or returning to previous ones while continuing to teach and learn.
In some ways, the transition mirrors the beginning of a new year as routines and expectations are created and adjusted. In-person relationships with students are created and renewed. Meanwhile, classrooms may need to be set up and materials may need to be collected and organized.
For many educators, the pandemic has been a time of extreme stress. Exhaustion is rampant. Returning to in-person settings likely will, at least temporarily, increase these feelings.
While we attend to the needs of students as they return to in-person learning, we also need to provide support for adults. Consider five areas for focus and action.
First, we can be patient. We know that we need to be flexible with students and not try to cover everything in the time remaining. The same approach is warranted with staff. We need to consider what we can let go for now. Where practical, we can provide time and flexibility for staff to find their way. Letting go of some reports, forgoing some responsibilities, and providing flexibility in submission of reports and plans where possible can go a long way in reducing stress and lightening the load.
Second, we can listen. Being open, present, and accessible during and after the transition can position us to hear what may be getting in the way of progress and creating stress. At times, listening may be all that is needed. In other situations, listening may make us aware of actions and adjustments we can make to ease burdens and provide support.
Third, we can help people reconnect. The pressure to move quickly as the transition unfolds can leave people continuing to feel isolated and overwhelmed. Scheduling and protecting time for socializing can rebuild connections and renew important relationships. It can also be a time for comparing experiences, sharing ideas, and providing reciprocal support.
Fourth, we can establish predictable routines. Transitions often feature uncertainty and unpredictability. Establishing regular routines such as Friday morning staff breakfasts, brief stand-up meetings, and/or daily and weekly information updates can create touch points and stability in the midst of the transition back.
Fifth, we can show appreciation. The distractions and struggles associated with the transition become easier to manage if people feel as though their efforts are noticed and appreciated. We can communicate our gratitude through our words and actions, but they must be authentic and not associated with yet another expectation or request. When appreciation is conditional, it loses its value. We can also encourage others to communicate their appreciation. When educators hear from parents, students, and the community that their work is valued, it can be even more powerful.
Transitions such as these are never easy. However, when we offer patience and attention, create opportunities for reconnections, establish routines, and communicate appreciation, the experience can be one that generates pride and satisfaction.
In Your Corner, Leadership and Change Management
Six Pandemic Experiences That Should Shape Our New Normal
As we look forward to putting the pandemic behind us and anticipate what will become our new normal in the coming months, there is much of what was normal before the pandemic to which we will want to return. We eagerly anticipate the familiar routines and traditions of pre-pandemic times.
There will also be things that we will want to leave behind. Feelings of bewilderment and uncertainty and challenges for which we were not prepared or equipped will become memories. We may have learned from these experiences, but we may not want to have them become constant companions in our new normal.
Equally important are elements and aspects of the pandemic experience that we need to become a part of our future normal. These elements sharpened and expanded our skills. They created connections and led to relationships that made our work better and more satisfying. In short, they made us better professionals. Let’s recognize and reflect on these elements and why they deserve a place in our new normal.
For many of us, the pandemic led us to become more frequent and effective collaborators. The isolation made us seek out and treasure connections, insights, and advice from colleagues in ways we had not experienced prior to the pandemic. We planned together, supported each other, and survived together. As we make the transition to what will be normal, we need to be certain that we maintain the connections we built and the collaboration we experienced.
The sudden and unexpected shifts and new expectations also presented us with the need for real-time and near real-time professional learning. We could not afford to wait for preplanned, dedicated professional development days. Learning often came in small increments. Our learning reflected where we needed to refocus and find success with students in new contexts, using new tools. We learned the value of professional learning under pressure and in the face of extreme urgency. As we make the transition, we need to be certain to take with us what we learned about our own learning and make it a part of our new normal.
We faced the challenge of managing student behavior without many of the tools and levers to which we were accustomed. We learned strategies and approaches for motivating and engaging students without threats and coercion. We found ways to tap student interests, build their commitment, and focus their attention without demanding minute-by-minute compliance. We now have access to a wider array of options to tap intrinsic motivation we can take with us as we make the transition our new normal.
The pandemic also led us to build stronger partnerships with parents and families. We learned more about our students and their lives than what we historically assumed to be practical. Parents came to appreciate the work we do and the commitment we have to their children and their learning. At times, we worked with parents alongside each other as we made our way through unfamiliar territory that asked the best of all of us. Maintaining strong relationships and working partnerships with parents can serve us well as we make the transition ahead of us.
The pandemic also taught us to engage students and nurture learning that matched the readiness of our students. The assumptions and expectations embedded in the curriculum and pacing guide often did not match what students were ready to learn. If we hoped to nurture learning we had to respond to students first and standardized expectations later. Of course, this dilemma was also present in pre-pandemic times. It will be there when we return. The lesson to take with us in the months ahead is that what students are ready to learn must be a driving force in our planning and instructional decisions.
Of course, we learned much about technology, its potential, and how to leverage it to generate learning. The tools we discovered, the strategies we learned, and the potential we tapped helped us to survive and thrive throughout the pandemic. Now we can use our experience and technology-related skills to create flexibility and integrate it with instruction in ways we may never have imagined before the pandemic. Technology promises to be a key element as we build our new normal.
There will be pressure in the coming months to return to the normal that existed prior to the pandemic. However, we need to be thoughtful and disciplined about what we will bring with us. Our challenge is to build a new normal worthy of what we have learned and reflective of how we have grown.
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Share your story and the tips you have for getting through this challenging time. It can remind a fellow school leader of something they forgot, or your example can make a difficult task much easier and allow them to get more done in less time. We may publish your comments.
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